
Professional Support Specialist
19 hours ago
We are seeking a highly organized, proactive, and detail-oriented professional to provide exceptional support to businesses in Australia. This role requires excellent communication skills, cultural adaptability, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities- Manage calendars, schedule meetings, and coordinate appointments across Australian time zones, ensuring seamless communication and time management.
- Handle email correspondence, draft professional communications, and act as a point of contact between executives, clients, and stakeholders.
- Organize and prioritize tasks, track project deadlines, and follow up on action items to ensure timely completion.
- Prepare, edit, and organize reports, presentations, and other business documents with high attention to detail.
- Arrange travel itineraries, accommodations, and logistics for business trips, as well as coordinate virtual or in-person events, meetings, or conferences.
- Maintain accurate records, update CRM systems, and manage databases to support business operations.
- Assist with basic bookkeeping tasks, such as expense tracking, invoice processing, and liaising with accountants or financial teams.
- Conduct research on market trends, competitors, or industry-specific topics to support decision-making.
- Handle sensitive information with discretion and maintain strict confidentiality.
- Understand and adapt to Australian business culture, communication styles, and workplace expectations.
- Proactively use AI technologies to improve efficiency, quality, and scalability of work, including drafting content, automating tasks, improving research accuracy, and summarizing data, while validating AI outputs for accuracy and professionalism.
- Anticipate needs and resolve issues independently.
- B build rapport with diverse stakeholders.
- Demonstrate a high level of organization and attention to detail.
- Work independently with minimal supervision in a remote setting.
- Minimum 3-5 years of experience as an Executive Assistant, Virtual Assistant, or similar role, preferably supporting international clients or businesses.
- Bachelor's degree in Business Administration, Management, or a related field (or equivalent experience).
- Proficiency in Microsoft Office Suite and Google Workspace.
- Familiarity with project management tools, CRM platforms, and bookkeeping software is a plus.
- Exceptional written and verbal communication skills in English, with a professional and polite demeanor.
- Prioritize tasks, meet deadlines, and manage multiple responsibilities efficiently.
- Adapt to a professional, results-driven environment.
- Comfortable with remote work tools, able to troubleshoot basic technical issues.
- Proactive mindset with strong initiative and the ability to anticipate needs and resolve issues independently.
- High level of discretion and professionalism when handling confidential information.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industries: Outsourcing and Offshoring Consulting
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