Senior Client Service Specialist

1 day ago

Cabuyao, Calabarzon, Philippines beBeeAccount Full time ₱5,000 - ₱7,000
Job Overview

The Account Manager plays a pivotal role in ensuring the success of our clients by providing exceptional service and support. Key responsibilities include managing client relationships, resolving account-related issues, maintaining account health, coordinating with internal teams, and handling day-to-day account administration.

Key Responsibilities:

  • Serve as the primary point of contact for clients, ensuring clear and effective communication.
  • Manage and resolve account-related issues, working proactively to prevent escalations.
  • Maintain account health by monitoring key performance indicators and ensuring compliance with policies.
  • Coordinate with internal teams to support client needs, including logistics, inventory, and general operations.
  • Handle day-to-day account administration, ensuring all tasks are completed efficiently and accurately.
  • Provide periodic reports and insights to clients on account performance and potential improvements.
  • Identify opportunities to enhance client satisfaction and maintain long-term relationships.

Requirements:

  • 3+ years of experience in account management, customer success, or client-facing roles.
  • Strong communication skills with the ability to manage client relationships effectively.
  • Proven ability to problem-solve and handle account challenges with a proactive mindset.
  • Highly organized and detail-oriented, capable of managing multiple client accounts simultaneously.
  • Experience working in a fast-paced environment with shifting priorities.
  • Ability to work independently while collaborating with remote teams.
  • A 90-day probation period is also required.

  • Client Growth Specialist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeClientGrowth Full time $90,000 - $120,000

    Key Role: Client Growth SpecialistThe primary function of a Client Growth Specialist is to drive long-term relationships with clients and foster expansion opportunities.This entails overseeing the entire customer lifecycle, from onboarding through renewal and expansion, while ensuring clients achieve their desired outcomes and identifying growth prospects.To...

  • Senior Client Experience Specialist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱900,000 - ₱1,200,000

    Job DescriptionThe Senior Customer Advocate will be responsible for providing exceptional customer service to clients, addressing their inquiries and resolving complaints in a timely and professional manner. They will work closely with internal and external teams to ensure seamless communication and collaboration.Interact with customers through various...

  • Senior Client Services Director

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeManager Full time ₱2,500,000 - ₱3,500,000

    Operations Manager Job DescriptionThis is a strategic leadership role that requires operational expertise, client management skills, and the ability to drive growth. The Operations Manager will oversee the end-to-end client lifecycle, ensuring exceptional service delivery.

  • Client Support Specialist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeProfessional Full time ₱1,435,000 - ₱2,145,000

    Support Professional OpportunityAre you a skilled and empathetic communicator looking for a rewarding career? We are seeking a Support Professional to join our team, responsible for delivering exceptional support services to clients worldwide.The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to build...

  • **Client Service Advocate**

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time ₱638,000 - ₱1,048,000

    Client Service RepresentativeThis position involves providing exceptional customer service to clients through various communication channels, including email and chat support. The ideal candidate will be responsible for responding to client inquiries in a timely and professional manner.Key ResponsibilitiesInteract with clients to provide accurate and...

  • Client Service Analyst

    4 weeks ago

    Cabuyao, Calabarzon, Philippines JPMorgan Chase & Co. Full time

    Job DescriptionJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk, and extends...

  • Professional Client Service Representative

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time ₱200,000 - ₱300,000

    Job SummaryWe are seeking a skilled and customer-focused professional to provide exceptional service to our clients through various communication channels.Key Responsibilities:Manage high-volume client interactions, including phone calls, emails, and online chats.Identify client needs, clarify information, research issues, and provide solutions and/or...

  • Client Growth Specialist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeClientGrowthSpecialist Full time ₱1,500,000 - ₱2,500,000

    We are seeking an experienced professional to fill the role of Client Growth Specialist. This key position is responsible for driving business expansion by fostering strong relationships with existing clients and identifying opportunities for upselling and cross-selling.Key ResponsibilitiesMonitor client satisfaction and product usage across touchpoints,...

  • Client Service Representative Position

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱25,200 - ₱32,200

    About Our Client Service TeamWe are currently seeking a dedicated and skilled client service representative to join our dynamic team.This is a full-time permanent, overnight, work-from-home position that requires strong communication and problem-solving skills.Key Responsibilities:Respond to client inquiries via phone, email, live chat, and text message in a...

  • Client Payment Recovery Specialist

    15 hours ago

    Cabuyao, Calabarzon, Philippines beBeeCollection Full time ₱900,000 - ₱1,200,000

    About this RoleWe are seeking a highly skilled professional to join our team as a Specialist responsible for collecting outstanding payments from clients. As a key member of our organization, you will play a vital role in ensuring timely payments and maintaining excellent customer relationships.Main Responsibilities:Contact clients via phone to collect...