**Client Service Advocate**

2 days ago

Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time ₱638,000 - ₱1,048,000
Client Service Representative

This position involves providing exceptional customer service to clients through various communication channels, including email and chat support. The ideal candidate will be responsible for responding to client inquiries in a timely and professional manner.

Key Responsibilities
  • Interact with clients to provide accurate and complete information regarding products and services.
  • Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved.
  • Ensure proper and timely escalation of issues to meet internal and external expectations.
  • Identify opportunities for continuous process improvement.
  • Deliver high-quality service excellence and maximize client satisfaction.
Requirements

The successful candidate will possess the following skills and qualifications:

  • Fluent written and verbal communication skills in English.
  • Basic knowledge of cloud-based applications and MS Office software.
  • Excellent reading comprehension and verbal and written communication skills.
  • Able to understand and communicate complex ideas to clients.
  • Aptitude to quickly learn and navigate new technology systems and applications.
Benefits

This role offers the opportunity to work in a dynamic environment and contribute to the growth and success of the organization. Benefits include:

  • Opportunities for professional development and career advancement.
  • A collaborative and supportive team environment.
  • Flexible work arrangements to accommodate different needs and preferences.
What We're Looking For

We are seeking a motivated and results-driven individual who is passionate about delivering exceptional client service. If you are a detail-oriented and organized team player with excellent communication skills, we encourage you to apply for this exciting opportunity.

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