
Maximizing Client Success
2 days ago
We are seeking a skilled professional to strengthen our client relationships and drive successful outcomes.
Key Responsibilities:- Deliver compelling product presentations and training sessions for clients.
- Ensure seamless client onboarding and efficient product adoption.
- Serve as the primary point of contact between us and clients, providing prompt query resolution.
- Manage client interactions, updates, and pipelines in HubSpot CRM with precision.
- Collaborate closely with sales and product teams to align solutions with client needs.
- Collect valuable client feedback and insights, feeding them into internal improvements.
- Track and report on key customer success metrics, adoption rates, and overall account health.
- Education: A Bachelor's degree in a relevant field with an MBA (Marketing or Sales specialization).
- Experience: 6 months to 1 year in client success, engagement, or pre-sales roles (internships considered).
- Exceptional communication and presentation skills in English.
- Able to confidently deliver online product demos and training sessions.
- Familiarity with HubSpot CRM or similar CRM/marketing automation tools.
- Tech-savvy, quick learner, and detail-oriented individual.
- Analytical skills to comprehend client needs and identify opportunities for value addition.
- Proactive, client-focused mindset with a desire to grow in the SaaS/HR Tech industry.
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