Personalized Client Advisor

1 day ago

Mabalacat, Central Luzon, Philippines beBeeCustomerCare Full time ₱70,000 - ₱80,000
Job Title

We are seeking a dedicated and skilled professional to serve as a trusted advisor for our clients. As a Concierge Assistant, you will play a vital role in ensuring our clients feel supported, guided, and valued throughout their journey.

This is a high-level position that requires exceptional customer care skills, attention to detail, and the ability to create meaningful connections with our clients. If you are passionate about providing personalized assistance and thrive in a fast-paced environment, we would love to hear from you.

Key Responsibilities:
  • Manage and respond to client inquiries via email and chat.
  • Understand client needs and provide them with tailored solutions.
  • Act as a trusted advisor, providing guidance and recommendations to maximize client experience.
  • Build strong relationships with clients by providing trust, empathy, and professionalism.
Requirements:
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and the ability to think critically.
  • Polite, empathetic, patient, and trustworthy with a passion for customer care.
  • Demonstrated ability to work collaboratively with cross-functional teams.
  • Independent, detail-oriented, organized, and able to follow instructions precisely.
Benefits:
  • 100% remote work.
  • Attendance, anniversary, and referral incentives.
  • Paid time off for US holidays.
  • Health insurance.

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