Healthcare Operations Management Executive

2 days ago


Caloocan City, National Capital Region, Philippines beBeeLeadership Full time $120,000 - $150,000
Healthcare Account Team Lead Position

This position is part of a pioneering team at the heart of a fast-growing healthcare ecosystem.

  • A leading healthcare organization is seeking an experienced leader to oversee account management teams.

About the Opportunity

The ideal candidate will have 3-5 years of leadership experience in a healthcare BPO or similar setup, with a strong knowledge of U.S. healthcare operations, DME, claims, and HIPAA. They should also possess excellent team management, communication, and problem-solving skills. Experience with CRM systems and remote work environments is preferred.

  • Job Responsibilities:
    • Manage account teams to achieve business objectives.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
    • Collaborate with cross-functional teams to drive business growth.

Requirements

  • Bachelor's degree (preferred).
  • 3-5 years in a leadership role within a healthcare BPO or similar environment.
  • Experience in U.S. healthcare processes, DME, claims, and authorizations.
  • Proven team management, coaching, and escalation resolution skills.
  • Familiar with HIPAA compliance and healthcare systems.
  • Proficient in CRM, workforce tools, and Microsoft Office.
  • Remote/hybrid work experience a plus.

Benefits

  • Competitive salary package
  • Comprehensive HMO coverage with a high benefit limit
  • Fully remote work setup with occasional onsite visits
  • Equipment allowance or support for suitable remote work devices
  • Generous annual leave upon regularization


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