
Dynamic Healthcare Operations Manager
22 hours ago
We are seeking a seasoned leader to oversee our healthcare operations, ensuring the highest level of quality and service.
About the Role:
- Lead a team of professionals in delivering exceptional healthcare services.
- Develop and implement operational strategies to drive growth and improve efficiency.
- Collaborate with cross-functional teams to ensure seamless execution of projects.
Requirements:
- 3-5 years of leadership experience in a healthcare BPO or similar setup.
- Strong knowledge of U.S. healthcare operations, DME, claims, and HIPAA.
- Excellent team management, communication, and problem-solving skills.
- Experience with CRM systems and remote work environments preferred.
What We Offer:
- Competitive salary package.
- Comprehensive HMO coverage with a high benefit limit.
- Fully remote work setup with occasional onsite visits.
- Equipment allowance or support for suitable remote work devices.
- Generous annual leave upon regularization.
- Bachelor's degree (preferred).
- 3-5 years in a leadership role within a healthcare BPO or similar environment.
- Experience in U.S. healthcare processes, DME, claims, and authorizations.
- Proven team management, coaching, and escalation resolution skills.
- Familiar with HIPAA compliance and healthcare systems.
- Proficient in CRM, workforce tools, and Microsoft Office.
- Remote/hybrid work experience a plus.
- Leadership & Team Management.
- Strong Communication Skills.
- Analytical Thinking.
- Problem-Solving.
- Adaptability.
- Attention to Detail.
- Integrity & Compliance.
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