
Director of Day-to-Day Operations
21 hours ago
About This RoleThis is an opportunity to take charge of our day-to-day activities, manage schedules for fiber/cabling technicians and project leads, track timelines, crew assignments, and materials across 10–20 simultaneous jobs.
Key Responsibilities
- Manage daily job deployment schedules for fiber/cabling technicians and project leads
- Track timelines, crew assignments, and materials across 10–20 simultaneous jobs
- Coordinate with internal recruiters, dispatchers, and project managers
- Update and maintain our operational dashboards with live project status
- Collect and organize time sheets, labor logs, and project costs for invoicing
- Follow up with techs and leads to ensure job quality and adherence to client requirements
- Prepare daily and weekly operational reports for leadership
- Assist in streamlining SOPs and operational documentation
- Work with leadership on scaling processes, project forecasting, and workforce planning
RequirementsWe need someone with real-world experience in the telecom, structured cabling, or data center industry — ideally someone who has coordinated workforce deployment, tracked job timelines, and managed multiple technical crews across multiple projects.
Preferred Qualifications
- 5+ years experience in operations, project coordination, or field management in:
- Structured cabling / low voltage
- Fiber optics / telecom installations
- Data center infrastructure projects
- Strong knowledge of telecom workflows: drops, patch panels, terminations, rack and stack, fiber pulls, etc
- Familiarity with U.S. business operations (labor schedules, compliance tracking, job costing)
- Fluent in English (spoken and written) — must be able to communicate clearly with U.S.-based teams
- Experience with tools like ClickUp, Airtable, Monday.com, Slack, and Google Workspace
Bonus Qualifications
- Technical background (e.g., former field tech or project engineer)
- Prior experience working with U.S. staffing or contracting companies
- Knowledge of OSHA/jobsite safety practices
- Ability to work U.S. hours (or partial overlap)
We are looking for someone with exceptional leadership skills, attention to detail, and strong organizational abilities.
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