Business Solutions Professional

3 weeks ago


Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time
Job Summary

We are seeking a highly skilled Business Solutions Professional to join our team at Hunter's Hub Incorporated. As a key member of our support staff, you will be responsible for providing top-notch assistance to our clients in regards to the supported application software.

Key Responsibilities:
  • Respond to client inquiries and issues related to the supported application software, ensuring timely resolutions and excellent communication throughout the process.
  • Troubleshoot complex technical issues, analyze system logs, and diagnose problems to implement effective solutions that meet client needs.
  • Work collaboratively with colleagues to manage multiple assignments and provide seamless support to our clients.
  • Analyze complex ideas or proposals to build meaningful recommendations that drive business growth and improvement.
  • Serve as a primary point of contact for clients, maintaining regular communication to understand their ongoing needs and identify opportunities for enhancement.
  • Track and monitor issue resolution progress, ensuring timely updates to clients on status and expected resolutions.
Requirements:
  • Bachelor's Degree in Information Technology, Accountancy, or equivalent.
  • At least 1 year of working experience in handling ERP systems is required.
  • Excellent verbal and written communication skills.
About Us

Hunter's Hub Incorporated is a dynamic organization dedicated to delivering exceptional customer service and innovative solutions. Our team is passionate about helping clients succeed, and we are committed to creating a positive work environment that fosters growth and collaboration.

Compensation

The estimated salary for this position is $60,000 - $80,000 per annum, depending on experience and qualifications.



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