Business Solutions Professional
3 weeks ago
We are seeking a highly skilled Business Solutions Professional to join our team at Hunter's Hub Incorporated. As a key member of our support staff, you will be responsible for providing top-notch assistance to our clients in regards to the supported application software.
Key Responsibilities:- Respond to client inquiries and issues related to the supported application software, ensuring timely resolutions and excellent communication throughout the process.
- Troubleshoot complex technical issues, analyze system logs, and diagnose problems to implement effective solutions that meet client needs.
- Work collaboratively with colleagues to manage multiple assignments and provide seamless support to our clients.
- Analyze complex ideas or proposals to build meaningful recommendations that drive business growth and improvement.
- Serve as a primary point of contact for clients, maintaining regular communication to understand their ongoing needs and identify opportunities for enhancement.
- Track and monitor issue resolution progress, ensuring timely updates to clients on status and expected resolutions.
- Bachelor's Degree in Information Technology, Accountancy, or equivalent.
- At least 1 year of working experience in handling ERP systems is required.
- Excellent verbal and written communication skills.
Hunter's Hub Incorporated is a dynamic organization dedicated to delivering exceptional customer service and innovative solutions. Our team is passionate about helping clients succeed, and we are committed to creating a positive work environment that fosters growth and collaboration.
CompensationThe estimated salary for this position is $60,000 - $80,000 per annum, depending on experience and qualifications.
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