Senior Business Solutions Designer

1 month ago

Makati City, National Capital Region, Philippines ABSI Full time

We are seeking a highly skilled UX and Business Analyst to join our team at ABSI. As a key member of our product development team, you will play a crucial role in driving business growth through the design and delivery of user-centered solutions.

About the Role

This is a unique opportunity to work with a talented team of professionals who share your passion for innovation and excellence. Our ideal candidate will possess excellent communication skills, a creative problem-solving approach, and a deep understanding of human-centered design principles.

In this role, you will be responsible for soliciting business and end-user requirements through a human-centered design (HCD) approach, exploring the behaviors and motivations of end users, and liaising with stakeholders to define and validate product requirements and functionalities.

Key Responsibilities
  • Gather and validate requirements using different techniques, based on the stage of the product lifecycle, that span from Human Centered Design, Design Thinking, Service Design to Co-design.
  • Identify blind spots and risky assumptions that might impair the success of the product, flagging risks, validating assumptions, and conducting research as needed.
  • Conduct ideation sessions and synthesis activities to turn insights into new solution offerings that deliver strategic value to the business.
  • Design user journeys and create User Interface flowcharts based on the needs and limitations of users and the context of use.
  • Partner with User Researchers and Interface Designers to build incremental prototypes (from wireframes to the actual front-end of the solution).

You will also assist in revising requirements as insights from user testing are revealed, support the Product Manager in identifying and describing Product Backlog Items, and collaborate with stakeholders to ensure design specifications are implemented as planned.

Expected Deliverables
  • Project documentation and artifacts for the project in DevOps and Confluence.
  • UX and business analysis artifacts such as user journey maps, user interface flowcharts, affinity diagrams, and service blueprints.
  • Product Backlog Items (user stories, tasks, bugs, etc.) that pass the Acceptance criteria.
  • Analysis findings of incidents and requests, identifying trends and proposing long-term remediation actions.
Salary Range: $80,000 - $120,000 per annum

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