IT Business Solutions Specialist

2 months ago


Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

Job Title: Technical Business Analyst

Job Summary:

We are seeking a skilled Technical Business Analyst to help our clients implement technology solutions by determining project requirements, communicating effectively with stakeholders, and providing support throughout the system development life cycle.

Key Responsibilities:

  • Liaise with users to clarify scope and requirements for feature estimation.
  • Lead requirement gathering analysis process, engaging with business users, solution architects, and delivery teams to document, review, and edit business requirements.
  • Prioritize and maintain requirements clarification logs and traceability matrices for complex projects.
  • Liaise with users on UAT plans and test case preparation.
  • Conduct system test results verification and sampling review prior to releasing the system for UAT.
  • Act as IT coordinator to lead users through UAT and deployment/implementation activities.
  • Facilitate communication between IT, testers, and business stakeholders to ensure clear understanding of requirements.
  • Provide support and coordination between IT, vendors, and business representatives throughout the system development life cycle.
  • Deliver signed-off business requirements, requirements clarification logs, traceability matrices, test plans, UAT signoffs, and user manuals.

Quality Assurance:

  • Ensure compliance with IT governance activities during business requirements, QA, and post-implementation stages.
  • Deliver accomplished QA checklists, SIT, UAT, DVT, and IVT.

Service Reliability:

  • Conduct post-implementation verification testing to ensure changes or new systems are implemented to production per requirements.
  • Collate feedback on system bugs and performance issues and submit them to IT for resolution.
  • Monitor implemented systems and identify areas for improvement.
  • Deliver registers of issues/bugs and status.

Change and Issues Management:

  • Effectively manage change requests and issues raised during project builds to ensure solutions are delivered on time, within budget, and according to agreed quality standards.


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