IT Business Solutions Specialist
2 months ago
Job Title: Technical Business Analyst
Job Summary:
We are seeking a skilled Technical Business Analyst to help our clients implement technology solutions by determining project requirements, communicating effectively with stakeholders, and providing support throughout the system development life cycle.
Key Responsibilities:
- Liaise with users to clarify scope and requirements for feature estimation.
- Lead requirement gathering analysis process, engaging with business users, solution architects, and delivery teams to document, review, and edit business requirements.
- Prioritize and maintain requirements clarification logs and traceability matrices for complex projects.
- Liaise with users on UAT plans and test case preparation.
- Conduct system test results verification and sampling review prior to releasing the system for UAT.
- Act as IT coordinator to lead users through UAT and deployment/implementation activities.
- Facilitate communication between IT, testers, and business stakeholders to ensure clear understanding of requirements.
- Provide support and coordination between IT, vendors, and business representatives throughout the system development life cycle.
- Deliver signed-off business requirements, requirements clarification logs, traceability matrices, test plans, UAT signoffs, and user manuals.
Quality Assurance:
- Ensure compliance with IT governance activities during business requirements, QA, and post-implementation stages.
- Deliver accomplished QA checklists, SIT, UAT, DVT, and IVT.
Service Reliability:
- Conduct post-implementation verification testing to ensure changes or new systems are implemented to production per requirements.
- Collate feedback on system bugs and performance issues and submit them to IT for resolution.
- Monitor implemented systems and identify areas for improvement.
- Deliver registers of issues/bugs and status.
Change and Issues Management:
- Effectively manage change requests and issues raised during project builds to ensure solutions are delivered on time, within budget, and according to agreed quality standards.
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