
Senior Process Improvement Specialist
7 days ago
The Business Analyst role is a key position in our organization, requiring strong analytical and problem-solving skills.
Key Responsibilities:- Partner with business stakeholders to identify, plan, and scope process design changes
- Collaborate with stakeholders across the business to design, test, and implement solutions
- Assess the impact of proposed solutions on existing processes, workflows, policies, and procedures
- Create and maintain project documentation e.g. Business Requirements, Functional Requirements, etc.
- Manage Jira boards and facilitate scrum meetings
- Minimum 5+ years of relevant experience
- Graduate of any IT-related course is preferred
- Ideal candidate has implemented complex business process logic and worked in a software development environment
- Experience in handling technical teams and business/end users by translating technical terminology through simple oral and visual techniques and tools
- Strong critical thinking and problem-solving skills
- Proficient in EXCEL (pivot tables, basic formula e.g. vlookup)
- Proficient in Jira and Confluence
- Can work independently with minimal supervision
- Comfortable in understanding pseudo code
- Familiarity with ISO Standards
- Familiarity with cloud-based platforms
- Experience in creating ERDs (Entity Relationship Diagram) / UML (Unified Modeling Language)
- Experience in handling workflows, policies, and procedures
- Worked with diagramming/workflow design applications (Draw.io, Miro, Figma, etc)
This is a full-time position following the standard office hours.
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