Global Technology Process Improvement Lead

7 days ago

Rizal, Philippines beBeeCareer Full time ₱1,000,000 - ₱1,500,000
Lead Process Improvement Initiatives

We are seeking a highly skilled professional to lead and support strategic technology initiatives across a global, remote-first team.

  • Develop and maintain performance reports to support continuous improvement and operational excellence.
  • Implement and monitor improvements using robust control planning and compliance measures.
  • Communicate project performance and updates across all organizational levels.
  • Create and deliver stakeholder presentations with supporting documentation and tools.

You will play a key role in driving IT process improvement initiatives that align with our vision of delivering world-class customer solutions. This includes:

  • Leading and managing global, cross-functional process improvement initiatives, including executive-level stakeholder engagement.
  • Recommending and implementing process standards and methodologies, providing Lean Six Sigma expertise.
  • Supporting departmental improvements in tools, templates, and processes.
Required Skills and Qualifications
  • Bachelor's degree or equivalent experience
  • Certified Six Sigma Black Belt with 5+ years of hands-on experience in process improvement.
  • Experience working in remote, global teams with a flexible and collaborative mindset.
  • Comfortable with flexible work schedules and shifting responsibilities.
  • Strong background in IT process improvement and project management.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).
  • Experience with Agile methodologies.
What We Offer
  • A supportive environment for your career and professional development.
  • An inclusive culture and community-minded organization where giving back is encouraged.
  • A global team of curious lifelong learners guided by our company values.
  • Paid time off (PTO) and wellness and healthcare benefits.
  • A great compensation package and performance bonus opportunities.
About Us

We help companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. Our mission is to make customers happy.

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