Healthcare Services Coordinator

1 day ago


Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time $45,000 - $55,000

Customer Service Role

We are looking for a customer service professional to support our operations with scheduling, customer interactions, and human resources tasks. The ideal candidate will possess excellent communication skills, strong time management abilities, and experience in providing exceptional customer service.

The primary responsibilities of this role include:

  • Scheduling healthcare workers' shifts and coordinating daily activities.
  • Hiring qualified caregivers through thorough screening processes.
  • Maintaining effective relationships with field staff and promoting a positive work environment.
  • Staffing client shifts by matching skilled caregivers with clients' needs.
  • Developing strong rapport with team members and fostering a collaborative team culture.
  • Ensuring the delivery of high-quality services by managing our platform according to company standards.
  • Providing top-notch customer service via phone calls and resolving issues efficiently.
  • Compiling daily and weekly staffing reports to inform operational decisions.
  • Supporting payroll functions to ensure accurate payments.
  • Offering HR assistance to healthcare workers to enhance their job satisfaction and performance.

To excel in this position, you will need:

  • Exceptional spoken and written English skills.
  • A degree from an accredited institution.
  • Outstanding time-management capabilities.

This is an exciting opportunity for a detail-oriented and people-focused individual who thrives in a fast-paced environment and can provide exceptional customer experiences.



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