Healthcare Operations Coordinator

20 hours ago


Paranaque City, Calabarzon, Philippines beBeePatientCare Full time ₱55,000 - ₱85,000
Member Experience Specialist Job Description

We're reimagining patient care to make it more efficient, convenient, and impactful. Our innovative program allows patients to complete therapy from the comfort of their own homes.

Our team consists of dedicated clinicians, data scientists, mathematicians, and entrepreneurs who believe that technology and data can transform people's lives and change industries.

We work with top-ranked hospitals and forward-thinking insurers, backed by investors who have also supported companies like Livongo, Hinge, Calm, and MDLive.

You'll thrive in our dynamic startup environment, where you'll enhance operational efficiency, expand access to transformative therapies, and drive results through ownership and collaboration.

Your Role:

  • Patient Coordination: Schedule virtual appointments, manage patient records, and coordinate follow-up communications.
  • Administrative Support: Assist with daily tasks, including call and email management, and data entry.
  • Customer Service: Provide excellent customer service via phone, email, and chat, addressing inquiries and resolving issues promptly.
  • Medical Records Management: Maintain and update patient records in compliance with HIPAA regulations.
  • Team Collaboration: Coordinate with providers, technical support, and other team members for seamless patient care.

Requirements:

  • Education: High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Experience: Minimum 2 years of administrative experience, preferably in a healthcare setting.
  • Technical Skills: Proficiency in Google Office Suite, telehealth platforms, and electronic health record (EHR) systems.
  • Communication: Excellent verbal and written communication skills.
  • Organization: Strong organizational and multitasking abilities, with keen attention to detail.
  • Customer Service: Demonstrated customer service experience with a patient-centered approach.
  • Confidentiality: Understanding of HIPAA and patient privacy regulations.

What We Offer:

  • A dynamic startup environment with opportunities for growth and development.
  • A chance to make a meaningful impact on patients' lives.
  • A collaborative and supportive team culture.
  • Opportunities for professional growth and development.


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