
Healthcare Services Assistant
22 hours ago
Are you a skilled and organized individual with excellent communication skills? Do you have experience in medical fields or the pharmaceutical-related industry? We are seeking a highly motivated Healthcare Virtual Assistant to join our team.
As a Healthcare Virtual Assistant, you will be responsible for providing exceptional support to healthcare professionals and patients. Your duties will include:
- Documenting new patient and referral intake
- Managing appointment bookings, cancellations, and rescheduling for patients and healthcare providers
- Inputting patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
- Assisting with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation
- Responding to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
- Assisting in analyzing healthcare data, preparing reports, and maintaining records
- Ensuring HIPAA compliance, privacy regulations, and maintenance of patient confidentiality
- Coordinating the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician
- Performing ad hoc tasks as needed
To be successful in this role, you will need to possess the following qualifications:
- Bachelor's degree in medical fields or the pharmaceutical-related industry
- At least 1-year experience as a Medical Virtual Assistant
- Excellent English communication skills both written and verbal (At least C1 level)
- Solid understanding of medical terminologies and practices
- Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
- Understanding of healthcare privacy regulations
- Strong interpersonal skills
- Solid organizational & time management skills with keen attention to details
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
- Able to work on a graveyard shift
The benefits of working with us include:
- Health Insurance (HMO)
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & overtime Pay
We offer a competitive salary package, with options for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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