Customer Service Representative

20 hours ago

Pasay, National Capital Region, Philippines beBeeCustomerExperience Full time ₱200,000 - ₱300,000
Job Title

We are seeking an entry-level professional to join our team as a Customer Experience Associate I. This is an exciting opportunity to develop your skills and contribute to delivering exceptional customer experiences.

This role requires minimal training and certifications, making it an ideal choice for those looking to start their career in customer service.

You will work closely with a team to achieve company goals by understanding how teams integrate for the best outcome. Your key responsibilities will include:

  • Assessing customer needs and providing service immediately or escalating issues to senior levels as needed.
  • Identifying customer needs by referring to case notes and examining each as a specific case.
  • Performing routine call center activities concerning business products and services.
  • Communicating with customers in a warm and empathetic manner.
  • Gathering necessary information to update the database.

In this role, you will have the opportunity to develop your analytical and operational skills, working within established procedures and practices.

The position requires full-time employment and offers a chance to work in the IT Services and IT Consulting industry.

We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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