Employee Engagement Manager

5 days ago


Pasig, National Capital Region, Philippines Support Services Group Full time

Join Our Team:

Support Services Group is looking for an experienced HR Generalist to join our team. As an HR Generalist, you will play a pivotal role in fostering a positive workplace culture and ensuring employee satisfaction.

About the Role:

  • Conduct employee satisfaction surveys and exit interviews to identify areas for improvement.
  • Provide coaching and support to employees during the employee discipline process.
  • Assist in planning and executing employee engagement initiatives focused on motivation and retention strategies.
  • Stay up-to-date on HR policies and labor standards, ensuring a thorough understanding and monitoring their implementation within the organization.
  • Lead the Employee Movement Process, including evaluation notifications, preparation of Confirmation to Continue (CTC) or Personnel Action Notice (PAN) due for regularization, promotion, or transfer.
  • Process employee benefits, including the uploading of company leaves and Health Maintenance Organization (HMO) enrollment.
  • Manage records and documents related to employee movement and benefits, ensuring accuracy and compliance.
  • Maintain strict compliance with company policies, guidelines, and the code of conduct, covering aspects such as attendance, behavior, and performance.

About You:

  • You are a recent graduate with a Bachelor of Science in Human Resources Management, Psychology, and other related courses.
  • A minimum of 6 months of experience in a similar role within the BPO Industry or a Recruitment Firm is advantageous.
  • You are willing to report in Mandaluyong or Makati and amenable to shifting schedule.
  • You possess excellent verbal and written communication skills, ensuring clear and effective interaction within the organizational context.
  • You have a high level of attention to detail and possess strong analytical skills, contributing to precision and accuracy in work assignments.
  • You are competent in building and effectively managing interpersonal relationships at all levels of the company, fostering collaboration and positive engagement.
  • You comfortably engage with all levels of management, demonstrating adeptness in navigating professional relationships across diverse hierarchical levels.
  • You hold functional competency with a comprehensive knowledge of MS Office programs.
  • You are familiar with administration workstreams, exhibiting an understanding of and capability in managing various administrative processes within the organizational framework.
  • You demonstrate the ability to multitask and adapt to a fast-paced environment, showcasing resilience and flexibility in handling diverse responsibilities.

What We Offer:

  • Competitive compensation package
  • Opportunities for professional development and career growth.
  • A vibrant and inclusive workplace culture.


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