Employee Experience Officer

1 week ago


Pasig, National Capital Region, Philippines JG Summit Holdings Inc. Full time
Employee Experience Officer (HR Digitalization)

The Employee Experience Officer plays a critical role in enhancing HR effectiveness by reviewing and centralizing HR processes, partnering with business units to develop a unified HR platform, and ensuring strong governance of HR solutions. This role focuses on understanding employee pain points across the entire lifecycle and leveraging digital HR platforms to create a seamless, data-driven, and engaging employee experience.

WHAT IS THE JOB LIKE?

  1. HR Process Review & Employee Experience Enhancement
    • Assess and refine HR processes to create standardized, centralized workflows that enhance efficiency and consistency across the organization.
    • Identify pain points in each phase of the employee lifecycle—from recruitment and onboarding to development, retention, and offboarding—and implement targeted solutions.
    • Collaborate with employees and managers to gather insights and proactively address HR-related challenges.
  2. HR Business Partnering & Centralized HR Platform Development
    • Partner with business leaders to develop and implement a centralized HR platform that integrates HR services, ensuring a seamless employee experience.
    • Recommend standard HR processes across departments to reduce complexity and enhance compliance.
  3. Governance & Optimization of Digital HR Solutions
    • Oversee the governance and continuous improvement of HR technologies, ensuring they are user-friendly and aligned with business needs.
    • Drive the adoption of a centralized digital HR ecosystem to simplify HR interactions and improve accessibility.
    • Leverage data analytics to monitor HR system effectiveness, identify trends, and recommend enhancements.

WHO ARE YOU?

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Experience in HR process standardization, business partnering, and HR digital transformation.
  • Strong understanding of employee lifecycle management and experience design.
  • Expertise in HR technologies and centralized HR platforms.
  • Excellent stakeholder management, problem-solving, and communication skills.
  • Analytical mindset with a focus on continuous improvement and digital innovation.
Seniority level

Associate

Employment type

Full-time

Job function

Information Technology and Human Resources

Industries

Holding Companies and Investment Management

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