Customer Experience Advocate

2 days ago


Manila, National Capital Region, Philippines Zendesk Full time

Zendesk is committed to delivering world-class customer experiences that drive loyalty and retention. As a Technical Support Engineer, you will be part of a talented team that shares this vision.

We're looking for a seasoned technical support expert who can help us deliver exceptional support to our customers in Greater China. You'll be responsible for troubleshooting and resolving complex customer issues through various channels.

Key Skills and Qualifications:

  • Proven experience in technical support or customer service
  • Excellent communication and problem-solving skills
  • Fluency in Mandarin and ability to communicate effectively with customers in Greater China

About Our Culture:

  • We value diversity, equity, and inclusion in the workplace
  • We offer a hybrid work model that combines remote work with regular in-office collaboration
  • We prioritize employee growth and development through training and mentorship programs


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