NOC Network Operations Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeNetwork Full time ₱1,800,000 - ₱2,500,000
Job Description

We are seeking a skilled NOC Engineer to join our team. As a NOC Engineer, you will be responsible for monitoring networks and systems, handling incident tickets, coordinating with field engineers, and ensuring smooth operations for our global clients.

This is a project-based opportunity with strong growth potential and comprehensive training.

Responsibilities:
  • Monitor systems, networks, and tools to ensure operational stability.
  • Track and log work progress in ticketing systems (Splunk, MS Teams, Salesforce).
  • Respond to alerts and incident tickets in a timely manner.
  • Dispatch field engineers or technicians as needed and coordinate job activities.
  • Facilitate parts or equipment dispatch when required.
  • Communicate clearly with internal teams, field engineers, and customers.
  • Document troubleshooting steps, job updates, and resolutions accurately.
  • Provide high-quality customer support with strong professionalism.

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