Backend Application Support Specialist

9 hours ago


Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full time

At Gratitude Philippines, we are seeking a highly skilled Backend Application Support Specialist to join our team. As a key member of our technical support group, you will play a vital role in ensuring the seamless operation of our e-commerce platform.

About the Role

The ideal candidate will have extensive experience in Level 3 backend application support, with a strong background in e-commerce companies and/or IT firms. Your analytical abilities should be top-notch, allowing you to effectively troubleshoot and resolve complex issues.

You will be responsible for integrating user-facing elements developed by our front-end support team with server-side logic, building reusable code and libraries for future use, optimizing the application for maximum speed and scalability, implementing security and data protection measures, and designing and implementing data storage solutions.

Required Skills and Qualifications
  • A minimum of 5 years of experience in Level 3 backend application support, preferably in an e-commerce company and/or IT firm.
  • Proven analytical abilities and proficiency in languages such as Java, MySQL, and SQL.
  • Familiarity with ecommerce platforms, ideally IBM WebSphere.
  • Strong understanding of object-oriented programming and experience with API design and implementation.
  • Knowledgeable in code versioning tools like Git and code deployment tools like Jenkins.
  • Excellent time-management and communication skills, with a track record of successfully managing multiple company or customer websites.
Why Join Us?

As a Backend Application Support Specialist at Gratitude Philippines, you will have the opportunity to work on challenging projects, collaborate with a talented team, and contribute to the growth and success of our e-commerce platform.



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