Customer Support Specialist

2 days ago

Tarlac City, Central Luzon, Philippines beBeeCustomerSupport Full time $40,000 - $60,000
Remote Customer Support Agent

We're seeking a skilled and empathetic customer support agent to join our team. As a key member of our support team, you'll be responsible for providing top-notch support to our customers via chat, email, or phone.

About the Role

This is a remote opportunity that requires excellent communication skills, technical expertise, and a passion for delivering outstanding customer experiences.

  • Provide professional and friendly support to customers via various channels
  • Handle inquiries related to product information, order tracking, returns, and account concerns
  • Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support
Required Skills and Qualifications

To succeed in this role, you'll need:

  • At least 1 year of experience with both Shopify and Gorgias
  • Excellent written and spoken English communication skills
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
Benefits

We offer a range of benefits to support your well-being and career growth:

  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup — work from anywhere you're comfortable
What We Offer

We're committed to helping you grow and succeed in your career. As a remote customer support agent, you'll have opportunities to develop new skills, work on challenging projects, and collaborate with a talented team.

How to Apply

Interested in joining our team? Please submit your application, highlighting your relevant experience and skills.

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