Customer Support Positions

4 weeks ago


Baguio City, Cordillera, Philippines xTool Official Full time
Overview

xTool is committed to making creation simple through advanced technology and intuitive design. Our products support creativity for home crafters and small business owners alike. With a strong focus on innovation and community, we are dedicated to enhancing safety and empowering small businesses. xTool strives to bring the joy of creation to more people through continuous product innovation.

Responsibilities

This is a full-time, on-site role for a Customer Support position located in Baguio City. The Customer Support Specialist will be responsible for assisting customers with product inquiries, providing technical support, and ensuring customer satisfaction. Day-to-day tasks include responding to customer queries, troubleshooting technical issues, and maintaining customer relationships.

Qualifications
  • Customer Support and Technical Support skills
  • Strong Interpersonal Skills and Customer Satisfaction focus
  • Analytical Skills for problem-solving
  • Excellent communication skills
  • Ability to work efficiently on-site and manage time effectively
  • Experience in customer support or a related field is a plus
  • Proficiency in relevant software and tools

#J-18808-Ljbffr

  • Baguio City, Cordillera, Philippines Rapide - Pagsanjan, Laguna Full time ₱240,000 - ₱300,000 per year

    JOB SUMMARYWe are seeking a detail-oriented and customer-focused Customer Support Specialist to join our team. The role involves assisting customers with inquiries, resolving issues, and ensuring a positive experience with our products and services.JOB DESCRIPTIONProvide night shift online and phone-based technical support focusing on xTool's laser cutting...


  • Baguio City, Cordillera, Philippines Clearpath Customs Customs Service Ltd., Co Full time ₱132,000 - ₱360,000 per year

    Job DescriptionProvide night shift online and phone-based technical support focusing on xTool's laser cutting and engraving products to customers from the US and Europe.Answer customer inquiries, log issues accurately, and provide timely solutions.Follow up on customer feedback to ensure issues are fully resolved.Maintain good relationships with customers to...


  • Baguio City, Cordillera, Philippines Phoenix Support Services Full time ₱250,000 - ₱450,000 per year

    This is a remote position."More than just a job, we offer an opportunity to grow. Come and be part of our growing team"Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we...

  • VIRTUAL ASSISTANT

    2 weeks ago


    Baguio City, Cordillera, Philippines Space Virtual Support Full time ₱150,000 - ₱250,000 per year

    Be part of our team of VAs Hired employees begin in batches the upcoming months Responsibilities:- email management- calendar management- customer support- administrative tasks (sending emails to clients/customers, data entry, invoicing, etc.)Requirements:- a resident of Baguio City, La Trinidad, Itogon, Sablan, Tuba, Tublay ONLY- work from home with an...


  • Baguio City, Cordillera, Philippines TalentPop App Full time

    OverviewFrench-Speaking Customer Support Specialist (Remote)What You'll Be DoingServe as the first point of contact for French-speaking customers via inbound calls, live chat, and emailProvide prompt, clear, and helpful responses to inquiriesDeliver support in both French and English through voice and chatKey ResponsibilitiesDeliver outstanding support in...


  • Baguio City, Cordillera, Philippines Dream Webworks Creation Inc. Full time ₱250,000 - ₱450,000 per year

    About the role Dream Webworks Creation Inc. is looking for an enthusiastic and customer-focused Customer Service Representative to join our team in Baguio City, Benguet. In this full-time role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.What you'll be doingRespond to...


  • Baguio City, Cordillera, Philippines Comrise Full time ₱200,000 - ₱250,000 per year

    Position: Customer Service SpecialistLocation: Baguio CityWork Arrangement: Onsite 100%Shift: Night ShiftResponsibilities:Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.Respond to customer inquiries, accurately document issues, and deliver timely,...


  • Baguio City, Cordillera, Philippines Comrise Full time ₱240,000 - ₱300,000 per year

    Position: Customer Service SpecialistLocation: Baguio CityWork Arrangement: Onsite 100%Shift: Night ShiftResponsibilities:Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.Respond to customer inquiries, accurately document issues, and deliver timely,...


  • Baguio City, Cordillera, Philippines Technodream Web Designs, Inc Full time ₱150,000 - ₱250,000 per year

    URGENT ON-SITE JOB Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.What you'll be doingRespond to client inquiries and...


  • Baguio City, Cordillera, Philippines TASQ Staffing Solutions Full time ₱80,000 - ₱120,000 per year

    Summary: As a Financial Support Analyst, you will have to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range...