Technical Support Specialist
6 days ago
Neksjob is a dynamic and forward-thinking organization dedicated to delivering exceptional customer service.
Job Summary
We are seeking an experienced Technical Support Specialist to join our team in Makati. As a key member of our customer support team, you will be responsible for responding to customer inquiries, resolving technical issues, and providing top-notch service.
Key Responsibilities
- Respond to incoming customer calls and resolve technical issues in a timely and professional manner.
- Provide accurate and concise information to customers regarding our products and services.
- Troubleshoot problems and identify solutions to ensure customer satisfaction.
Requirements
To be successful in this role, you will need:
- A completed 2nd Year college education.
- Strong communication skills and the ability to work effectively with customers.
- Minimum 6 months of experience in a customer-facing role.
- Knowledge of IT or computer-related courses is preferred but not required.
What We Offer
As a valued member of our team, you can expect:
- A competitive salary package.
- Paid training from day one.
- A fun and supportive team environment where collaboration and open communication thrive.
Why Neksjob?
We pride ourselves on being a company that truly values its employees and customers. Our leadership team is committed to hearing your voice and creating a positive and inclusive work environment.
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