Technical Service Technician

2 days ago


Manila, National Capital Region, Philippines IntouchCX Full time

We are seeking a talented IT Desktop Engineer to join our team at IntouchCX.

Key Responsibilities

The IT Desktop Engineer will be responsible for:

  • Maintaining and repairing computers, hardware, and software in a break/fix environment
  • Providing generalized IT support and advocating for IT standards within the company
  • Performing hardware troubleshooting, including repairs, upgrades, and configuration of desktops and laptops
  • Engaging with internal and external partners to provide updates, solutions, and ensure compliance relating to all IT components

The ideal candidate will have experience in Windows OS, MAC OSX, IOS, Android, LAN/WAN, Desktop, Laptop, software installation and peripheral troubleshooting support, as well as strong analytical skills, sound judgment, and ability to work effectively with internal clients, IT Management, and other team members.

A graduate level student will be considered, as well as those with relevant experience in a call center environment or similar technical environment.



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