Senior Recruiter

The Talent Acquisition Manager plays a pivotal role in shaping the future of the organization by overseeing the overall management of assigned groups or customers within Recruitment Process Outsourcing (RPO). This position involves strategic planning, leadership, and ongoing interaction with key customer stakeholders to drive success.

This is an opportunity for a seasoned professional to utilize their expertise in staffing, recruiting, and account management to lead a team of recruitment professionals. The ideal candidate will possess excellent leadership skills, a passion for quality, and a commitment to achieving challenging goals.

• Develop and implement project work plans, including scope definition, resource allocation, financial planning, risk management, and communication strategies.
• Accountability for designing and delivering customer service level agreements (SLAs), monthly and quarterly business metrics.
• Consult with clients to identify system and process enhancements necessary to align solutions with their business objectives, prioritizing those required to meet project deadlines and budgets.
• Review risk and quality plans to ensure mitigation and continuous improvement plans are implemented.
• Build deep relationships with customers and integrate services as their needs change and value can be added.
• Manage designated program staff and program leadership, accountable for building and maintaining a high-performing, experienced team focused on customer deliverables.
• Mentor, coach, and develop team members, recognizing strengths and weaknesses, and developing future leaders.
• Ensure consistent execution of the customer's solution and recruitment process across multiple sites.
• Develop and disseminate program status reports for internal and external stakeholders, including monthly delivery documentation, weekly status reports, and post-mortem analyses.
• Cascade IBM and customer information through daily, weekly huddles with staff.

• At least 6+ years' experience in staffing, recruiting, or account management in a corporate or professional services environment.
• Experience managing recruitment teams in a matrix management environment.
• Leadership: Excellent ability to effectively lead a team to achieve common goals, with passion for quality, and ownership in accomplishing challenging tasks.
• Project Management: Excellent applied knowledge of Project Management Skills.
• Analytical and Problem-Solving Skills: Excellent Ability to analyze errors/complex situations and implement appropriate solutions and preventive action plans for the team.
• Interpersonal Skills: Excellent ability to build rapport and effective business collaboration/relationships with key customers and contacts.
• Communication Skills: Very High Level; confident and able to communicate and influence people at all levels.
• Values: with unquestionable integrity, able to deal with highly personal, confidential information.
• Maturity: Excellent ability to maintain composure under pressure. High level of maturity and sense of responsibility.
• Proficient in Microsoft Office applications such as Word, Excel & PowerPoint.
• Knowledge of and experience with SAP, Peoplesoft, and other HRMS applications is an advantage.

This role offers opportunities for professional growth, mentorship, and development. As a member of our team, you will have access to a range of benefits, including competitive compensation, comprehensive training programs, and opportunities for advancement.

Join us in shaping the future of our organization and making a meaningful impact in the lives of our customers.