Content Operations Supervisor

20 hours ago

Ayala Alabang, National Capital Region, Philippines beBeeoperations Full time $40,000 - $80,000
Job Title: Content Operations Supervisor

About the Role:
This is a unique opportunity to join our team as a Content Operations Supervisor. As a key member of our operations team, you will be responsible for overseeing and streamlining the daily operations of our content creator team.

Key Responsibilities:
  • Coordinate and communicate weekly and daily team schedules to ensure all coverage needs are consistently met.
  • Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and day-to-day workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive and productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports to management.

Requirements:
  • Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal communication skills.
  • Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams or managing online communities is a definite advantage.

What We Offer:
  • Competitive salary
  • 100% remote work with flexible scheduling
  • Rapid growth pathways within a global, expanding company
  • Supportive and inclusive culture
  • Ongoing professional development and training opportunities

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