Senior Loan Processor

1 day ago

Antipolo City, Calabarzon, Philippines beBeeLoan Full time A$2,500 - A$28,000
Job Opportunity:

We are seeking a highly skilled Loan Processing Specialist to join our team.

About the Role:

The Loan Processing Specialist plays a critical role in supporting mortgage brokers by handling end-to-end loan processing, ensuring a seamless experience for clients.

Key Responsibilities:

  • Assist brokers with loan application preparation, submission, and follow-up
  • Collect, verify, and manage required documentation from clients
  • Liaise with lenders, solicitors, and clients to ensure timely loan processing
  • Track loan applications through to settlement, providing updates to all stakeholders
  • Maintain client records accurately in CRM systems
  • Provide exceptional customer service by addressing client queries promptly and professionally
  • Stay up to date with lender policies, products, and industry changes
  • Support the brokers with any administrative tasks to ensure smooth daily operations
  • Handle lodgements, compliance checks, pricing requests, variations, and discharges
  • Work independently with minimal supervision, while collaborating with brokers and clients as needed
  • Work closely with an established team of broker support staff to get up to speed
  • Improve processes, and train future team members as the business grows and expands

Requirements:

  • Proven experience as a Mortgage Broker Assistant (senior level preferred), with at least 5 years of experience in the field
  • Strong understanding of mortgage lending processes, lender requirements, and industry regulations
  • Excellent communication and customer service skills
  • High attention to detail and ability to manage multiple loan files simultaneously
  • Proficient in using CRM systems, loan submission platforms, and Microsoft Office Suite
  • Ability to work independently and collaboratively within a team environment
  • A proactive, solutions-focused approach with excellent problem-solving skills
  • Strong knowledge of lender policies and the mortgage broking environment
  • Previous experience in an Australian mortgage broking environment is highly preferred
  • Previous experience with the Connective platform and Mercury CRM is highly preferred

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