Mortgage Loan Processor

2 days ago


Antipolo City, Calabarzon, Philippines beBeeLoan Full time ₱1,000,000 - ₱1,500,000
Job Overview

This is a Mortgage Support role that requires strong experience in administrative excellence, efficient loan processing, and seamless client coordination. The ideal candidate has a proven background in mortgage documentation, compliance, and lender communication.

The successful applicant will be responsible for supporting Australian clients accredited by the Mortgage & Finance Association of Australia (MFAA), ensuring all interactions adhere to their strict Code of Practice.

About the Job

As a Mortgage Support specialist, you will be working with a finance broking firm that specializes in arranging tailored lending solutions for regional communities. They have a deep understanding of local needs and aspirations and are committed to delivering a seamless, stress-free experience for their clients.

Responsibilities
  • Support in gathering and verifying client documents, such as income statements, credit reports, and bank statements.
  • Prepare and submit loan applications to lenders, ensuring accuracy and compliance.
  • Follow up with banks, lenders, and clients to track loan progress and request additional information if needed.
  • Maintain an organized CRM system with updated loan statuses and client records.
Requirements
  • A minimum 4+ years of hands-on experience in Australian mortgage broking support or back-office loan processing.
  • Solid track record in preparing, submitting, and tracking loan applications for Australian lenders and aggregators.
  • Experienced in handling the full loan life cycle, from document collection and compliance checks to settlement coordination.
  • Familiar with CRM tools like Salesforce, HubSpot, or industry-specific systems.
  • Strong command of Microsoft Office Suite and cloud collaboration tools.
  • Confident navigating VOIP tools for client and lender communication.
Qualifications
  • Proven ability to conduct preliminary assessments and identify loan options based on income and financial documentation.
  • Exceptional document management skills with high attention to detail and accuracy.
  • Strong follow-up processes to ensure timely responses from lenders, clients, and third parties.
  • Fluent in professional English (written and verbal) with the ability to communicate confidently with Australian clients and stakeholders.
Working Conditions
  • Reliable high-speed internet with backup connection.
  • Quiet home office environment conducive to professional communication and confidentiality.


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