Relationships and Engagement Lead
6 days ago
- Develop and implement customer engagement strategies to guide all phases of customer interactions.
- Maintain high standards of customer satisfaction by ensuring that customer relations team members meet established standards.
- Analyze and resolve customer complaints efficiently and effectively.
- Provide coaching and training to customer relations team members on customer care best practices.
- Identify areas for process improvement and implement changes to enhance customer satisfaction.
Qualifications:
- Graduate of any 4-year course.
- At least 4-6 years of experience in customer relations, preferably in the real estate industry.
About Us:
PHILIPPINE FISHING GEAR INDUSTRIES, INC is a leading manufacturer of fishing gear and equipment. We are committed to delivering high-quality products and exceptional customer service.
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