Engagement and Communications Lead
5 days ago
We are seeking an Engagement and Communications Lead to join our Customer Care team. As an Engagement and Communications Lead, you will be responsible for facilitating engagement activities, generating impactful communications, and collaborating with cross-functional teams to enhance the employee experience and organizational effectiveness.
The ideal candidate will have a passion for fostering a positive workplace culture and possess strong communication skills to effectively convey key messages across various organizational levels.
Main Responsibilities:
- Lead Engagement Initiatives: Organize and implement engagement initiatives within the Customer Care department to promote team cohesion, morale, and overall employee satisfaction.
- Develop Communications Strategies: Work closely with leadership and various departments to develop and implement effective communications strategies that align with the organization's goals and objectives.
- Manage Communications Calendar: Collaborate with key stakeholders to create, maintain, and adhere to a formal communications calendar that ensures timely and consistent messaging across the organization.
- Analyze Engagement Metrics: Gather feedback from employees regarding engagement initiatives and communications, using this data to recommend improvements and enhancements.
- Report Progress: Prepare regular reports on engagement activities and communication effectiveness, providing insights and recommendations for leadership.
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Pharmaceutical Community Engagement Lead
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Community Engagement Coordinator
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Online Community Engagement Lead
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Corporate Communications Coordinator
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Employee Engagement Lead
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Community Engagement Director
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Account Lead Director
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Community Engagement Specialist
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Communications Lead
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Omnichannel Engagement Lead
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HR Employee Engagement Lead
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