Customer Support Specialist

1 week ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000
Customer Service Position Overview

We are seeking a Customer Service Representative to provide exceptional support to valued clients. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a passion for helping customers resolve inquiries efficiently and professionally.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues promptly
  • Maintain accurate customer records and documentation
  • Provide product information and technical support
  • Follow up on customer interactions to ensure satisfaction
  • Escalate complex issues to appropriate departments

Required Skills and Qualifications:

  • 1+ years of customer service experience
  • Excellent verbal and written communication skills
  • Strong problem-solving and multitasking abilities
  • Proficiency in computer applications and CRM systems
  • Patience and empathy when dealing with customers
  • Ability to work in a fast-paced environment

About the Role

This is an exciting opportunity to grow your career and make a positive impact. Apply now and let's explore this opportunity together.

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