Database Support Specialist

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeTechnical Full time $80,000 - $110,000
Job Role

A technical specialist is responsible for delivering high-quality support and guidance to customers. The ideal candidate will handle complex customer inquiries related to solutions, troubleshooting and investigating issues using their knowledge of SQL and databases.

Detailed Responsibilities
  • Resolve tickets with clear, concise communication.
  • Analyze trends, identify bugs, and conduct root cause analysis.
  • Monitor alerts by resolving them and mitigating customer-facing issues.
Requirements
  • 2+ years of experience in a similar role.
  • Strong understanding of SQL and database structures.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

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