Customer Engagement Specialist
1 day ago
Company Overview
">As a leading organization, ACE GROUP OF COMPANY strives to build lasting relationships with our customers and partners.
">Job Description
">The ideal candidate for the Marketing Staff position will have a passion for delivering exceptional customer experiences, ensuring walk-in customers receive personalized attention and accurate information about our products and prices.
">This role involves not only managing client relationships but also staying up-to-date with product information, market trends, and competitor analysis.
">Key responsibilities include:
">- ">
- Maintaining accurate records of customer interactions using the Customer Logbook.">
- Providing customers with contact information and ensuring timely follow-up communications.">
- Capturing product images and uploading them to our website to enhance our online presence.">
- Maintaining a clean and organized display area, reflecting positively on our brand.">
- Communicating effectively with customers to understand their needs and preferences.">
- Gathering feedback from customers to continuously improve customer service.">
Required Skills and Qualifications
">Candidates for this role should possess strong communication and interpersonal skills, as well as a proven track record of delivering excellent customer service.
">Product knowledge, time management, and organizational skills are also essential in meeting deadlines and achieving sales targets.
">Benefits
">We offer a range of benefits that support employees' personal and professional growth, including ongoing training and development opportunities.
">Others
">We value diversity and inclusivity in our workplace, promoting a culture of respect and open communication among team members.
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