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IT Service Delivery Professional
1 week ago
At PHIL FIRST-HUMAN RESOURCES & SERVICES (FHRS) INC., we are seeking a highly skilled IT Service Delivery Professional to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.
Your primary objective will be to respond to customer inquiries in a timely and effective manner, ensuring that they receive accurate information and support. You will also be responsible for maintaining strong relationships with customers, communicating clearly, and empathetically understanding their needs.
The ideal candidate will possess excellent problem-solving skills, comprehensive knowledge of computer systems, and experience in troubleshooting hardware and software issues. You will have the ability to communicate complex ideas simply, using clear and concise language. Additionally, you will have strong verbal and written communication skills, as well as a patient and friendly demeanor.
We offer a competitive compensation package, opportunities for growth and professional development, recognition and rewards for outstanding performance, and a collaborative and supportive work environment.
