Luxury Retail Strategist

2 days ago


Taguig, National Capital Region, Philippines SHISEIDO Full time
Job Description

The Luxury Retail Strategist will be responsible for leading the development of on-counter retail teams across multiple sites to deliver outstanding service while driving productivity in line with the brand's strategy.

Main Responsibilities
  1. Be the brand ambassador and advocate of innovation at retail stores.
  2. Achieve targets and manage the collection of NPS and CRM data.
  3. Provide detailed feedback to the Brand Manager on successes and challenges through regular in-store visits.
  4. Manage FTE and Headcount targets for stores and monitor productivity levels.
  5. Put in place action plans to grow sales and KPIs of assigned stores, including holding workshops and in-store activities.
  6. Identify opportunities through analysis of the business and react to the market to maximize results.
Key Skills
  • Prior experience working in multinational or global brands or companies.
  • Exceptional leadership and coaching skills.
  • Experience and understanding of effective sales techniques, customer service, and proven ability to drive results.
  • Strong analytical skills.
  • Strong capability in Microsoft Office (including Excel) and Outlook.


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