Retail Operations Director

1 day ago


Taguig, National Capital Region, Philippines Shiseido Company, Limited Full time

The Shiseido Company, Limited is seeking a skilled Retail Operations Director to join our team. As a key member of our retail leadership group, you will be responsible for developing and executing strategies that drive sales growth, customer satisfaction, and employee engagement across our luxury retail space.

Main Responsibilities
  • Develop and implement retail plans to grow the brand's portfolio and gain market share in stores.
  • Lead by example, with a genuine passion and love for our brands, luxury retail, and outstanding customer service true to Shiseido's DNA of Omotenashi.
  • Be the brand ambassador and advocate of innovation at retail stores.
  • Achieve targets and manage the collection of NPS and CRM data.
Key Requirements
  • At least 3 years combined sales and training experience within the retail industry.
  • Prior experience working in multinational or global brands or companies.
  • Exceptional leadership and coaching skills.
  • Experience and understanding of effective sales techniques, customer service, and proven ability to drive results.


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