Remote Team Lead

3 days ago


Iloilo City, Western Visayas, Philippines beBeeAccount Full time $20,800
Account Manager Role

We are seeking a highly skilled Account Manager to join our team. In this role, you will be responsible for guiding a team of remote assistants who handle client accounts.


About This Position:

This is an exciting opportunity to leverage your expertise in account management and coaching to drive team performance and client satisfaction.


Main Responsibilities:
  • BUILD STRONG RELATIONSHIPS with team members through regular check-ins and coaching sessions
  • PROVIDE GUIDANCE AND SUPPORT to assistants as they work on their tasks
  • DEVELOP AND IMPLEMENT strategies to decrease attendance issues and assistant idle time

Key Performance Indicators (KPIs):
  • TEAM PERFORMANCE METRICS – Achievement of target KPIs for the team
  • ASSISTANT RETENTION – Minimized turnover and improved engagement of team members
  • CLIENT SATISFACTION – Positive feedback and continued partnerships with key accounts

Requirements:
  • MULTIPLE YEARS OF EXPERIENCE in supervisory roles, preferably in remote work environments
  • Demonstrated success in ACCOUNT MANAGEMENT, CLIENT SERVICES, or OPERATIONS
  • SKILLS IN LEARNING NEW SOFTWARE PLATFORMS and EFFECTIVE PERFORMANCE MANAGEMENT STRATEGIES

What We Offer:
  • FULL-TIME FREELANCER OPPORTUNITY
  • FLEXIBLE WORK ARRANGEMENT: Fully remote position with flexibility to work from your preferred location
  • REASONABLE WORK HOURS: Full Time, 40 hours/week

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