Customer Relationship Management Data Specialist

3 days ago

Mabalacat, Central Luzon, Philippines beBeeCRMData Full time ₱350,000 - ₱500,000
Job Title: CRM Data Analyst

We seek an individual with exceptional analytical skills to analyze and verify data, ensuring it aligns with our current goals. The ideal candidate will excel in methodically evaluating the customer database, researching customer profiles, and identifying prospects that fit our evolving offerings.

This role demands a focused individual who can uncover hidden opportunities by breathing new life into old data, enabling the sales and marketing teams to engage with leads that matter most.

Key Responsibilities:
  • Focus:
  • Continuously refine CRM data to support strategic organizational goals.
  • Conduct reviews of the historical database to validate the relevance of past inquiries.
  • Research customer profiles, projects, and public data to evaluate potential leads.
  • Identify opportunities for re-engagement by aligning prospects with current offerings.
  • Maintain and Analyze:
  • Ensure the accuracy and completeness of CRM data through meticulous cleansing and updating.
  • Categorize leads based on potential, prioritizing high-impact prospects.
  • Develop detailed reports on database health, lead potential, and actionable insights for the sales team.
  • Work closely with the sales and marketing teams to deliver well-researched leads.
  • Act as a point of contact for CRM data insights, assisting teams in tailoring their outreach.
  • Achieve:
  • Maintain up-to-date records and ensure seamless database operations.
  • Enable the sales and marketing teams to focus on high-value opportunities through accurate lead qualification.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.
  • Advanced certifications in CRM systems (e.g., Salesforce, HubSpot) or data analytics tools are a plus.
    • 3-5 years of relevant experience in CRM management, data analysis, or a similar role.
    • Hands-on experience with tools like Zoho CRM, Salesforce, or HubSpot.
    • Demonstrated success in creating segmentation strategies and leading re-engagement campaigns.
    Desired Skills:
    • Analytical Thinker: Strong skills in identifying patterns, trends, and actionable insights from complex datasets.
    • Detail-Oriented: Exceptional accuracy in data cleansing, enrichment, and reporting.
    • Tech-Savvy: Proficiency in CRM systems and data visualization tools.
    • Proficient in Excel or Spreadsheet Software: Demonstrated expertise in analyzing data using Excel or similar tools.
    • Data Distillation: The ability to take large volumes of data and distill it into actionable insights.
    • Collaborative: Works effectively with cross-functional teams.
    • Proactive Problem-Solver: Anticipates challenges and devises efficient solutions.
    • Strong Communicator: Ability to simplify data insights into actionable strategies.

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