Technical Support Representative

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time $90,000 - $120,000
Job Overview

We are seeking a skilled Technical Support Specialist to join our team.

This is an exciting opportunity for individuals who share our passion for delivering exceptional customer experiences and contributing to the growth and success of our organization.

  • This role involves collaborating with customers to address their inquiries, resolve complaints, and provide timely and professional support.
  • The ideal candidate will be impact-driven, have excellent communication skills, and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Respond to customer requests in a thoughtful and personalized manner.
  • Triage incoming requests and identify trends in customer issues to flag for the wider team.
  • Interact with customers to provide accurate and complete information with empathy and professionalism.
  • Log and manage customer support tickets.
  • Perform problem-solving tasks and ensure that issues are properly documented, prioritized, tracked, and resolved.
  • Monitor dashboards and platforms to identify areas for improvement and proactively reach out to customers needing extra support.

Benefits:

  • Opportunity to grow and develop your skills in a dynamic and supportive environment.
  • Chance to make a real difference in the lives of our customers and contribute to the success of our organization.
  • Collaborative and inclusive team culture.

We value teamwork, accountability, and continuous learning. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.

  • Technical Support Representative

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCareer Full time ₱600,000 - ₱1,000,000

    Remote Technical Support Role OverviewMCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet diverse client needs. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking skilled and customer-focused Remote Technical Support...

  • Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeMechanical Full time ₱220,000 - ₱472,000

    Customer Service Delivery Expertise:Technical Support RepresentativeOur Technical Support Representatives are the primary interface for our customers' hardware and software technical assistance.The role requires synthesizing both internal and external feedback and turning it into actionable items, working with the corrective actions, supporting teams and...

  • Remote Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeetechnical Full time ₱136,362 - ₱201,551

    Technical Support Representative RoleWe are seeking skilled and customer-focused individuals to provide technical assistance and troubleshooting support for various clients across industries. As a Technical Support Representative, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through...

  • Technical Support Expert

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    Job DetailsMCI offers first-level technical support to clients through a contact center.We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide initial assistance for technical issues.Main Responsibilities:Respond to technical queries from customers via calls, emails, or chats.Troubleshoot hardware, software, and...

  • Technical Support Representative

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱320,000 - ₱760,000

    Remote Support SpecialistThis is an excellent opportunity to work with a fast-growing SaaS company that automates work, enforces standards, and proves compliance for its global customers.The ideal candidate will be responsible for addressing inbound customer inquiries via phone, email, and live chat. This includes responding to email, live chat, and phone...

  • Technical Support Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱40,000 - ₱80,000

    Job OverviewRemote Technical Support Representative Job OpportunityWe are seeking skilled and customer-focused technical support professionals to provide technical assistance and troubleshooting support for a variety of clients across industries.The ideal candidate will respond to technical inquiries, resolve issues related to hardware, software, and...

  • Remote Technical Support Representative

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱80,000 - ₱100,000

    Job Title: Remote Technical Support SpecialistAs a remote technical support specialist, you will serve as the primary point of contact for clients across various industries. Your key responsibilities will include providing technical assistance and troubleshooting support via phone, chat, or email. You will respond to inbound technical support requests,...

  • Senior Technical Support Representative

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱15,000 - ₱20,000

    Senior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support to our customers, ensuring timely resolution of issues and delivering a seamless customer experience.Key Responsibilities:Customer Support: Respond...

  • Technical Support Specialist Opportunity

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCareer Full time $30,000 - $50,000

    Job TitleTechnical Support Representative OpportunityWe are seeking a highly skilled and customer-focused Technical Support Representative to join our team. In this role, you will provide technical assistance and troubleshooting support for a variety of clients across industries.Your Key Responsibilities:Respond to inbound technical support requests via...

  • Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱25,000 - ₱35,000

    Job OverviewMCI is a leading provider of tailored solutions that meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking highly motivated and dedicated individuals to join our team as Technical Support Representatives. If you enjoy...