Senior Operations Manager

Direct message the job poster from Nezda GlobalOverviewAs AVP, Collections, you'll oversee large-scale collections operations, manage senior managers and team leads, and ensure delivery against business KPIs. This role is ideal for a leader who balances strategy with hands-on execution and knows how to inspire performance in a high-volume...

Direct message the job poster from Nezda Global Overview As AVP, Collections , you'll oversee large-scale collections operations, manage senior managers and team leads, and ensure delivery against business KPIs. This role is ideal for a leader who balances strategy with hands-on execution and knows how to inspire performance in a high-volume environment. ...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Job Responsibilities: Plan, monitor, and manage the daily activities and operations of the revenue departments (recruitment, sourcing, and staff leasing) in Cebu and all P&L-impacting activities by gathering, analyzing, interpreting, and achieving KPI targets and performance of each team. Work closely with the Cebu and US department managers/leaders to...

Job OverviewThe 2025 Delivery Operations Manager role is responsible for overseeing the daily operations of a team, ensuring smooth delivery and exceptional customer experience.This senior-level position requires a strong leadership background, with experience in call center management, sales, and revenue growth.Responsibilities:Analyze client service level...

The Senior Operations Manager (BPO) is responsible for driving operational excellence in a dynamic, fast-paced environment. This role oversees daily operations, optimizes workflows, and ensures adherence to service level agreements while implementing strategic process improvements. The manager leads cross-functional teams, manages resources efficiently, and...

Senior Operations Manager Role SummaryThe Senior Operations Manager is responsible for leading a team of operations managers and/or team leaders. This position involves building and maintaining relationships with clients, meeting service level agreements, and achieving financial objectives.Key Responsibilities:Maintain and grow revenue; ensure profitability...

About This RoleAs a senior management professional, you will oversee the delivery of client commitments. This involves coordinating staff functions and operations that support organizational goals and strategies.Key responsibilities include providing formal supervision to employees, monitoring their training and development, conducting performance...

Job Title:Operations Manager About the Job:This role involves overseeing daily operations and driving productivity improvements. Key Responsibilities:Team Management: Lead a team of professionals to achieve operational goals.Process Improvement: Identify areas for improvement and implement changes to increase efficiency.Client Interaction: Engage with...

Job Title:Senior Manager of Workforce OperationsJob Description:We are seeking a seasoned professional to oversee the management of our workforce operations. This individual will be responsible for analyzing performance data, identifying opportunities for improvement, and implementing effective solutions.The ideal candidate will have a strong background in...