Technical Support Specialist

4 days ago


Quezon City, National Capital Region, Philippines Sourcefit DR Full time

Job Overview:

The Technical Support Specialist plays a critical role in ensuring the smooth operation of our clients' software systems. This position is ideal for individuals who are passionate about delivering exceptional customer service and possess a strong understanding of technical concepts.

About Us:

At Sourcefit DR, we pride ourselves on being a leading provider of software support services. Our team of experts works tirelessly to ensure that our clients receive top-notch support and guidance throughout their journey with us.

Key Responsibilities:

  • Resolve technical issues efficiently and effectively
  • Communicate complex technical information to clients in a clear and concise manner
  • Work closely with internal teams to identify and implement process improvements
  • Stay up-to-date with the latest technical trends and developments

Requirements:

  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in a technical support role
  • Strong knowledge of operating systems, software applications, and hardware components
  • Excellent problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment and adapt to changing priorities


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