Customer Relationship Management Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeCRM Full time ₱800,000 - ₱1,350,000
Job Description

We are seeking a skilled professional to assume the role of CRM Manager.

This position is responsible for overseeing the effective management of our company's customer relationships, leveraging industry-leading CRM tools to drive business growth and improve customer satisfaction.

The ideal candidate will possess strong technical skills, excellent communication abilities, and a deep understanding of CRM systems and best practices.

Responsibilities include:

  • Developing and implementing CRM strategies to enhance customer engagement and loyalty.
  • Managing and maintaining accurate customer data, ensuring seamless integration with other business systems.
  • Collaborating closely with cross-functional teams to design and execute targeted marketing campaigns.
  • Providing regular insights and recommendations to improve campaign performance and customer outcomes.
Required Skills and Qualifications
  • 2+ years of hands-on experience with HubSpot (Marketing Hub, Sales Hub, CMS Hub).
  • Proven ability to build and manage HubSpot CMS websites (templates, modules, SEO best practices).
  • Strong understanding of CRM processes, sales pipelines, workflows, and lead management.
  • Experience with email marketing, automation, and segmentation strategies.
  • Ability to create insightful reports and dashboards that drive strategic decisions.
  • HubSpot certifications (CMS, Marketing, or Sales Software).
  • Basic HTML/CSS knowledge for HubSpot CMS customisation.
  • Highly organised with a keen eye for detail.
  • Strong communication and collaboration skills.
  • Proactive mindset, always looking for ways to improve processes and performance.
Benefits
  • Flexibility in work hours and location, with a focus on managing energy rather than time.
  • Access to online learning platforms and budget for professional development.
  • Collaborative environment encouraging learning and growth across teams.
  • Dynamic social culture with team lunches, social events, and opportunities for creative input.
  • Health insurance.
  • Leave benefits.

  • Customer Relationship Strategist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeAccountSpecialist Full time $40,000 - $60,000

    Job OverviewThe Customer Account Specialist plays a vital role in establishing and maintaining effective customer relationships. This individual fosters trust and respect, ensuring that client relationships and customer satisfaction remain a competitive advantage.As a liaison between First Advantage's Small Business accounts and internal departments such as...

  • Customer Relationship Program Manager

    6 days ago

    Sorsogon, Bicol, Philippines beBeeDelivery Full time ₱800,000 - ₱1,234,567

    Job OverviewWe are seeking two Service Delivery Managers (SDMs) to provide ongoing customer support and relationship management for our global device lifecycle programs. These programs help enterprise customers manage critical events like employee onboarding and offboarding. The ideal candidate will have strong experience in IT services and customer...

  • Customer Relationship Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeCustomer Full time ₱4,500 - ₱6,500

    As a key member of our support team, you will play a vital role in ensuring the exceptional experience of our customers.You will be the primary point of contact for our customers, addressing inquiries related to cancellations, bid adjustments, booking amendments, profile updates, and post-service feedback. Key Responsibilities:Cancellations Handling:Manage...

  • Customer Relationship Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeProfessional Full time ₱600,000 - ₱750,000

    Customer Relationship ProfessionalWe are seeking a highly skilled Customer Relationship Professional to join our team. As a key member of our client outreach program, you will be responsible for establishing and maintaining strong relationships with clients, ensuring their needs are met and exceeded.The ideal candidate will possess excellent communication...

  • Key Relationship Builder

    6 days ago

    Sorsogon, Bicol, Philippines beBeeStrategic Full time ₱35,000 - ₱180,000

    Job TitleThe Account Representative plays a key role in cultivating and growing relationships with strategically significant large customers. This position is assigned to three to five vertical markets, where the Account Representative must achieve sales quota and strategic vertical market objectives.Responsibilities:Establishes productive, professional...

  • Customer Liaison Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeClient Full time ₱500,000 - ₱800,000

    Customer Liaison Specialist RoleThe Customer Liaison Specialist is a vital member of our team, responsible for building and maintaining strong relationships with key decision-makers to ensure customer satisfaction and loyalty. This role requires exceptional communication and interpersonal skills, as well as the ability to manage multiple tasks and prioritize...

  • Customer Relationship Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱500,000 - ₱700,000

    Job TitleThis role involves handling customer care duties and marketing tasks. Key responsibilities include responding to client enquiries across various channels, managing live chat conversations, and monitoring the customer care inbox.The ideal candidate will possess strong organisational skills, attention to detail, and effective communication...

  • Building Client Relationships Manager

    6 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerSuccess Full time ₱720,000 - ₱960,000

    Unlock Business Potential with Our Virtual Assistance ServicesWe're seeking a seasoned Client Relationship Expert to join our team. In this dynamic role, you'll be responsible for forging and maintaining strong connections with clients and their assistants. Your primary objective will be to ensure client satisfaction and success through our products and...

  • Client Relationship Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱31,000 - ₱53,000

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative.This role offers an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and support while fostering long-term relationships with our clients.The ideal candidate...

  • Professional Account Manager/Customer Success Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerSuccess Full time ₱60,000 - ₱80,000

    Customer Experience ProfessionalWe're seeking an experienced Account Manager or Customer Success Specialist to join our team. As a key member of our Customer Success organization, you'll play a vital role in retaining and growing our customer base.This isn't just about onboarding and support - it's about building long-term relationships, driving customer...