Quality Excellence Coach

A QE coach is a quality engineering expert who helps developers learn quality testing techniques and methodologies. They work with developers to improve the quality of products and services.Responsibilities:Lead QE members on driving an automation-first mindset.Coach them to adopt Tosca / other Automation Frameworks governance & best practices.Coach them on...

Job SummaryWe are looking for a highly motivated Training and Quality Supervisor to play a key role in shaping top-performing agents. As a member of our team, you will be responsible for leading and mentoring a team of trainers and quality analysts.Key Responsibilities:Develop and implement training programs to enhance agent skills and knowledgeLead and...

locations Taguig City, National Capital Region (Manila)time type Full timeposted on Posted 27 Days Agojob requisition id JR00107503You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share...

Job Description:As an Assistant Manager-Operations, you will be responsible for leading and managing a team to deliver exceptional results. Your primary focus will be on coaching and supporting Team Leads to ensure they have the necessary tools and resources to excel in their roles.Main Accountabilities:Team Coaching: Provide coaching and guidance to Team...

Job OverviewWe are seeking a highly motivated and experienced Quality Team Lead to join our team at WNS Global Services, Inc. This role will play a crucial part in driving 'Next-Gen' Shared Services Quality Organization by consistently raising the bar on service-delivery standards and enabling low-risk & zero-surprises Business as Usual (BAU).About the...

About the RoleWe are seeking a highly skilled and experienced Agile Coach to join our team at RCG Global Services. As an Agile Coach, you will play a vital role in fostering Agile principles and values within our teams.Your primary responsibility will be to facilitate Agile events and best practices, ensuring that our teams are aligned with our company's...

About the Role:We are seeking an experienced Team Manager to join our team. The ideal candidate will have a proven track record of delivering high-quality coaching and support to Customer Service Advisors and Shift Leaders.Responsibilities:Deliver coaching sessions to Advisors and Shift Leaders to improve their performance.Develop and implement strategies to...

Cultivating Operational Excellence through AgileThe Agile Coach is responsible for driving the adoption of Agile methodologies across the organization. This involves introducing Agile principles, educating employees, and creating a culture that values experimentation and innovation.The Agile Coach must ensure successful implementation of Agile processes and...

About the PositionWe are seeking a highly skilled Agile Transformation Coach to join our team at QBE Insurance Group. In this role, you will be responsible for coaching teams on Agile principles and practices, and helping them to adopt Agile methodologies.You will work closely with teams to identify areas for improvement and develop strategies for adopting...

Job SummaryThe Quality Assurance Supervisor is responsible for leading a team of Quality Analysts to ensure excellent customer experience. Key responsibilities include developing quality assurance strategies, conducting call audits, and providing actionable insights for continuous improvement. This role requires strong leadership skills, analytical mindset,...

Job Description">Company Overview">ING Hubs Philippines is a leading provider of financial services, committed to excellence in all aspects of our operations. We strive to deliver exceptional quality and process excellence to our customers and stakeholders.

Job DescriptionWe are seeking a skilled Training and Quality Supervisor to lead our team in delivering exceptional customer service standards. The successful candidate will be responsible for mentoring trainers, developing training programs, and monitoring customer interactions.Key Responsibilities:Mentor and lead a team of trainers and quality analysts to...

Job OverviewWe are seeking a dedicated Corporate Learning Coach to join our team at Neksjob Philippines. As a corporate learning coach, you will be responsible for developing and delivering high-quality training programs to employees across various aspects of client projects.Key Responsibilities:Develop and maintain curriculum to support classroom and...

About the RoleAt Ascendion, we're looking for a seasoned Scrum Team Coach to lead our teams in adopting Agile principles and best practices. As a Scrum Master, you will be responsible for facilitating the Scrum process, removing impediments, and fostering a collaborative environment.Key Responsibilities:Foster a culture of continuous improvement and Agile...

In this exciting role as a Sales Coach, you will be responsible for empowering our sales team to achieve peak performance by providing expert coaching, developing effective training programs, and fostering a high-performance sales culture.You will design and implement comprehensive sales training programs, provide ongoing coaching and mentorship to...

Are you passionate about coaching, performance improvement, and quality assurance? Join our team as a Training & Quality Supervisor and play a key role in shaping top-performing agents while ensuring exceptional customer service standardsWhat You'll Do:Lead and mentor a team of trainers and quality analysts to drive excellenceDevelop and implement training...

Sagility Philippines B.V. Branch Office, a leading healthcare domain expertise provider, seeks an experienced Business Excellence Director to optimize the member/patient experience.The ideal candidate will have a proven track record in performance management, people management, and process improvement.Main Responsibilities:Lead the Business Excellence Team...

Quality:Responsible for leading the end-to-end establishment and administration of the quality management framework anchored to drive operational excellence and service satisfaction of its customers and stakeholders.Main Tasks / Important Responsibilities and Results:Develop, implement, and maintain the Quality Management Framework to ensure compliance with...

QualityResponsible for leading the end-to-end establishment and administration of the quality management framework anchored to drive operational excellence and service satisfaction of its customers and stakeholders.Main Tasks / Important Responsibilities And ResultsDevelop, implement, and maintain the Quality Management Framework to ensure compliance with...

Job OverviewePERFORMAX Contact Centers Corporation is a dynamic and growing organization that values innovation, customer satisfaction, and employee development. We are seeking a seasoned Team Lead Performance Coach to join our leadership team.About the PositionThis is a unique opportunity for an experienced professional to contribute to the success of our...