Team Lead Performance Coach

Leadership OpportunitiesAs a Team Lead, you will have the opportunity to grow and develop your leadership skills. You will be responsible for leading a team of 10 agents, monitoring their performance, and implementing strategies to improve efficiency. This is a challenging role that requires strong leadership and coaching skills, but it also offers...

Job Description:As an Assistant Manager-Operations, you will be responsible for leading and managing a team to deliver exceptional results. Your primary focus will be on coaching and supporting Team Leads to ensure they have the necessary tools and resources to excel in their roles.Main Accountabilities:Team Coaching: Provide coaching and guidance to Team...

Tenerity Philippines Corp. is seeking a Team Performance Coach to join our team. As a coach, you will be responsible for helping our Customer Care team achieve their goals and improve their performance.Key Responsibilities:Develop and implement training programs to help team members improve their skills and performance.Provide one-on-one coaching and...

Job SummaryWe are looking for a highly motivated Training and Quality Supervisor to play a key role in shaping top-performing agents. As a member of our team, you will be responsible for leading and mentoring a team of trainers and quality analysts.Key Responsibilities:Develop and implement training programs to enhance agent skills and knowledgeLead and...

We are looking for a seasoned Sales Performance Coach to join our team at Cloudstaff Philippines Inc. In this role, you will be responsible for developing and implementing training programs to enhance sales performance and drive business growth.Responsibilities:Provide individualized coaching sessions to enhance sales skills, objection handling, and deal...

The Organizational Performance Coach is a vital member of the Private Advertiser team, responsible for ensuring that our training initiatives are aligned with our business goals and objectives.As a seasoned coach and trainer, you will use your expertise to help employees develop the skills and knowledge they need to succeed in their roles.You will work...

About the RoleAt Ascendion, we're looking for a seasoned Scrum Team Coach to lead our teams in adopting Agile principles and best practices. As a Scrum Master, you will be responsible for facilitating the Scrum process, removing impediments, and fostering a collaborative environment.Key Responsibilities:Foster a culture of continuous improvement and Agile...

Job DescriptionThe Zonal Manager will be responsible for leading a team of store managers and assistants to achieve business objectives. The role involves delivering training and coaching to staff, evaluating their performance, and providing feedback to improve their skills.About USHA InternationalUSHA International is a leading player in the Indian home...

We are seeking a seasoned Client Success Manager to join our team at WingAssistant. In this role, you will lead and manage a remote Virtual Assistant team to deliver exceptional client experiences across various industries.About the Role:As a Client Success Manager, you will be responsible for guiding your team members to reach their fullest potential while...

Job RequirementsWe are seeking a highly experienced and strategic Client Services & Performance Supervisor with extensive experience in client services, account management, or a leadership role.The ideal candidate will have demonstrated expertise in high-level performance management, including executive coaching, talent development, and structured feedback...

About the JobWe are seeking an experienced Scrum Master to join our team at Ascendion. As a Scrum Master, you will be responsible for facilitating the Scrum process, promoting team autonomy, and removing impediments to progress. Your key responsibilities will include implementing agile ceremonies and principles, evaluating the team's Scrum maturity, leading...

Role OverviewWe are seeking an experienced Team Lead to manage a team of 10 agents handling live lead transfers in the insurance industry. This role is responsible for ensuring compliance, monitoring performance, and driving the team to meet quotas.About the PositionThis is a challenging role that requires strong leadership and coaching skills. The...

Job DescriptionThe Recruitment Team Lead is responsible for coaching, training, and development of Recruiter L1 and 2. The Recruitment Team Lead handles the escalation management of assigned recruiters.ResponsibilitiesAnalyzing and communicating recruitment trends, results, and insights to drive future recruitment activity, improve compliance and reduce...

Reliasourcing Inc. is seeking a highly skilled Team Leader to manage and lead a team of customer support agents in a fast-paced BPO environment.The ideal candidate will have experience using Zendesk as a primary customer support platform and be passionate about delivering exceptional service.Job Description:As a Team Leader, you will be responsible for...

Join Our Team as a Team LeadsAre you an experienced leader with a passion for customer service and e-commerce? We are on the lookout for dedicated Team Leads to manage and inspire our Virtual Assistants. If you're ready to take your career to the next level, we want to hear from youIdeal Candidate:At least 3 years as a Team Lead and 3 years in Customer...

Job Description:As a Team Performance Manager, you will be responsible for leading and managing a team of Customer Service Representatives (CSRs) in the optimal execution of call center operations activities. This includes taking calls, addressing customer issues and complaints, placing sales orders, and ensuring that each team member meets or exceeds their...

Unleash your full potential at TDCX Philippines, a leading BPO company that empowers its employees to achieve more.We are looking for an experienced Team Lead to join our team and drive excellence in customer service management.The ideal candidate will have a strong track record of supervising teams, leading by example, and fostering a positive work...

Job SummaryWe are seeking an experienced and skilled leader to join our operations team as a Lead Associate – Operations. This role will support agents in production and training, provide coaching and feedback to subordinates, and perform administrative tasks for operational support.Key ResponsibilitiesAssist operations in supporting agents in production...

About TEAM LEWISWe are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors: talented people delivering award-winning campaigns, expanding client relationships into new markets or services, and making strategic acquisitions. TEAM LEWIS has won many prestigious...

Job Title: Operations Team LeadWe are seeking an experienced Operations Team Lead to manage daily operations and drive team performance in a fast-paced business process outsourcing (BPO) environment. This role requires strong leadership, problem-solving skills, and the ability to optimize processes for efficiency and quality.The ideal candidate will have a...