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Blended Retail Customer Support Specialist

1 week ago

Pasig, National Capital Region, Philippines Enablesme Full time
About the Role

We are seeking an experienced Customer Service Specialist to join our team in supporting our Retail Fashion account. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple channels.

Key Requirements:

  • 2-3 years' experience in BPO customer service, with a strong focus on blended channel support (chat, email, voice).
  • Ability to work effectively in a fast-paced environment, managing multiple priorities and tasks simultaneously.
  • Excellent communication and interpersonal skills, with a passion for delivering outstanding customer service.
  • Familiarity with proprietary software systems and the ability to learn new technologies quickly.