Senior Client Services Coordinator

2 weeks ago

Porac, Philippines beBeeLegal Full time $28,800 - $36,400
Job Overview

The Legal Executive Assistant plays a vital role in supporting the daily operation of the law office by managing client communications, scheduling, document preparation, and billing processes.

About the Role
  • Manage multiple client-group emails, ensuring prompt and professional responses.
  • Draft legal and standard documents using available templates and legal document software.
  • Organize, monitor, and track court dates, hearings, and client consultations to avoid scheduling conflicts.
  • Maintain ongoing communication with clients through reminders and updates.
  • Assist in preparing and sending invoices and collection letters using MyCase billing software.
Key Responsibilities
  • Email & Communication Management:
    • Manage multiple client-group emails, ensuring prompt and professional responses.
    • Use templated responses for frequently asked client questions and follow-ups.
  • Document & Calendar Management:
    • Draft legal and standard documents using available templates and legal document software.
    • Organize, monitor, and track court dates, hearings, and client consultations to avoid scheduling conflicts.
  • Client Relationship Support:
    • Maintain ongoing communication with clients through reminders and updates.
    • Ensure intake forms and legal worksheets are completed thoroughly and accurately.
  • Administrative Operations & Billing:
    • Oversee task management using Asana to monitor staff workflow and deadline adherence.
    • Assist in preparing and sending invoices and collection letters using MyCase billing software.
Requirements
  • Proven paralegal or legal assistant experience, especially in family law.
  • Experience managing multiple business email accounts and legal communications.
  • Strong calendar and schedule management skills for court and client appointments.
  • Familiarity with legal document drafting and form management using software tools.
  • Proficiency with project management platforms like Asana and billing software (e.g., MyCase).
  • Bilingual Spanish Speaker
Preferred Qualifications
  • Highly proactive and self-starting, anticipating needs and independently managing priorities.
  • Detail-oriented with strong organizational skills and the ability to manage complex scheduling.
  • Comfortable with technology, including Microsoft Office Suite, legal software (ProDoc, MyCase), and task management tools.

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