
Client Success Coordinator Lead
2 weeks ago
Job Summary:
We are seeking a skilled Client Success Coordinator Lead to play a vital role in ensuring the success of both clients and virtual assistants.
The ideal candidate will have experience working as a Virtual Assistant or Executive Assistant for international clients, with a proven track record of delivering exceptional client satisfaction and building lasting professional relationships.
This is a unique opportunity to be part of a dynamic team that prioritizes win-win outcomes and mutual growth.
Key Responsibilities:
- Coordinate success strategies for both clients and virtual assistants
- Lead direct video interactions with international clients to ensure their satisfaction
- Coach and develop virtual assistants to achieve peak performance
- Bridge communication between clients and VAs to prevent misunderstandings
- Build lasting partnerships that drive mutual success and growth
- Create pathways for both client expansion and assistant career development
Required Skills and Qualifications:
To succeed in this role, you will need:
- Proven EA/VA Experience - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients (US/AU preferred)
- Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships
- Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals
- Excellent English Communication - Professional-level written and verbal English for executive interactions
- Success-Oriented Mindset - Understanding of what drives both client satisfaction and employee success
What We Offer:
Our company offers a competitive salary, comprehensive benefits package, and opportunities for internal growth and development.
You will also have access to ongoing training and support to help you excel in your role and achieve your career goals.
Apply now to become part of our dynamic team and take your career to the next level.
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