Workforce Strategist

Workforce Management StrategistWe are seeking a skilled Workforce Management Strategist to join our team.This role involves developing business segment forecasts for capacity and resource planning by reviewing numbers of interactions, processing time, waste, attrition, etc. The ideal candidate will administer a 52-week capacity, staffing, and resource plan...

Workforce Planning and Optimization SpecialistWe are seeking a highly skilled Workforce Planning and Optimization Specialist to join our team. In this role, you will be responsible for spearheading the workforce planning process across multiple programs/accounts, ensuring that the right number of resources are assigned at the right time to meet operational...

Workforce Capacity Planning RoleThe Workforce Planning team is responsible for maintaining comprehensive hiring plans, developing accurate rolling forecasts, generating schedules, and managing rosters on a weekly basis.Key ResponsibilitiesCollect and analyze historical data for trending, including call volume, Average Handling Time (AHT), service level, and...

Role Overview">The Workforce Strategic Partner is a pivotal role that entails managing relationships with client workforce partners, ensuring globally consistent workforce management process, and meeting/exceeding service level agreements through effective planning, forecasting, scheduling, and real-time practices.">Key Responsibilities">">Develop and...

Job DescriptionCloud Security Strategist OpportunityWe are seeking a highly skilled Cloud Security Strategist to join our team. This role will be responsible for designing and implementing secure cloud infrastructure, ensuring compliance with relevant regulations and standards.The ideal candidate will have expertise in NIST 800-53 controls, AWS security...

As a Senior Executive - Workforce Management, you will play a pivotal role in generating schedules that meet the organization's operational requirements while ensuring superior customer service.This position involves adjusting schedules based on real-time scenarios and providing overtime requirements or voluntary time off to ensure efficient staffing.The...

Job Title: Supply Planning LeadThis role is responsible for spearheading the Supply Planning team, ensuring the right number of resources are assigned at the right time to meet operational demands. The Supply Planning Lead will balance hands-on workforce management expertise with coaching and development of Supply Planning Specialists/Analysts.Key...

Job Title: Human Resources StrategistKey Responsibilities:Collaborate with project leaders and regional managers to synchronize HR initiatives with infrastructure development objectives.Support workforce planning for large-scale, multi-phase projects across Southeast Asia.Oversee recruitment operations at the headquarters for our staff team, and provide...

Remote Workforce StrategistWe're redefining the future of work for companies worldwide, and we need a key player to help us achieve this vision. As a Workforce Manager, you'll oversee workforce planning, monitor absenteeism and attrition, and collaborate with various teams to ensure seamless talent matching.Duties and Responsibilities:Report directly to...

Job Title:Learning Innovation StrategistAbout the Role:This exciting opportunity is for a skilled Learning Innovation Strategist to play a key role in supporting talent development and business growth through the design and implementation of blended learning training programs.Key Responsibilities:Coordinate and execute blended learning training programs,...